Terms of service

Welcome to FORHALLE! These Terms and Conditions govern your use of our website, products, and services. By accessing www.forhalle.co.uk, you agree to be bound by these terms.

1. About Us
FORHALLE is a UK-based natural hair care brand focused on clean, joyful, and family-friendly products. Our whipped butters and hair care essentials are handmade with love for parents and children.

2. Use of Website
You must be at least 18 years old or have a parent/guardian’s permission to use this site. You agree not to misuse the website, attempt unauthorized access, or interfere with our systems.

3. Product Information
Our products are handmade in small batches using natural ingredients. While we aim for consistency, slight variations may occur. Always conduct a patch test before full use, especially for children or sensitive skin.

4. Orders & Payments
All prices are in GBP and include VAT where applicable. Orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order.

5. Shipping & Delivery
We ship across the UK. Processing times vary (especially for pre-orders), and delivery estimates are not guaranteed. We are not responsible for delays caused by couriers or incorrect shipping information provided by the customer.

6. Returns & Refunds
Due to the nature of our handmade products, we do not accept returns unless the item is damaged or incorrect. If there’s an issue, please contact us at hello@forhalle.com within 7 days of delivery.

7. Subscriptions & Promotions
Any subscriptions, discount codes, or promotional offers are subject to change without notice and cannot be combined unless stated otherwise.

8. Intellectual Property
All content on this website, including images, text, logos, and branding, belongs to FORHALLE and may not be used without permission.

9. Liability Disclaimer
We make every effort to ensure our products are safe and effective. However, FORHALLE is not liable for any allergic reactions or misuse of products. Always supervise young children during use.

10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how your data is collected, used, and protected.

11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled in the UK courts.

12. Contact
For questions or concerns, email us at hello@forhalle.co.uk.