Frequently Asked Questions

Your Questions About FORHALLE, Answered


📦 PRODUCT QUESTIONS

What exactly is FORHALLE Whipped Blueberry Curl Butter?

FORHALLE is a handmade, whipped hair butter specifically designed for curly, coily, and textured hair. It combines traditional ingredients (shea butter, castor oil) with modern enhancements (blueberry extract, avocado oil) to deeply moisturize, define curls, and make detangling easier especially for children.

What makes it different from other curl creams?

Four key differences:

  1. Handmade in Small Batches: We never mass-produce. Each jar is whipped fresh 
  2. Blueberry-Infused: Unique formula with real blueberry extract (antioxidants for hair health)
  3. Kids-First Design: Formulated to be gentle enough for children but effective enough for adults
  4. Family Heritage: Based on a 120-year-old family recipe, not a corporate laboratory


Is it a leave-in conditioner, deep conditioner, or styling product?

It's all three! FORHALLE is incredibly versatile:

  • Deep Conditioner: Apply generously, leave 15-30 minutes, rinse out
  • Leave-In Treatment: Apply small amount to damp hair, don't rinse
  • Styling Butter: Use on dry hair to refresh curls and add definition

Most families use it as a deep conditioning treatment 2-3 times per week, then as a light styling butter for daily refresh.

What's in it? (Full ingredient list)

Active Ingredients:

  • Shea Butter (Butyrospermum Parkii)
  • Castor Oil ( Ricinus communis)
  • Avocado Oil (Persea Gratissima)
  • Blueberry Extract (Vaccinium Corymbosum)

What's NOT in it:

  • ❌ No sulfates
  • ❌ No parabens
  • ❌ No mineral oil
  • ❌ No synthetic fragrances
  • ❌ No harsh chemicals
  • ❌ No animal testing

Full ingredient list and percentages are printed on every jar.


Does it contain actual blueberries?

Yes! We use real blueberry extract (concentrated from fresh blueberries), not synthetic "blueberry scent." That's why it smells authentically fruity and provides genuine antioxidant benefits.

Why blueberries? What do they do for hair?

Blueberries are nature's powerhouse for hair:

  • Vitamin C: Stimulates collagen production, promotes scalp health
  • Vitamin E: Antioxidant that repairs damage and protects hair
  • Anthocyanins: Improve blood circulation to the scalp
  • Proanthocyanidins: Support follicle health and may encourage growth

Plus, they smell amazing without needing artificial fragrances.

 

👶 AGE & SAFETY QUESTIONS

Is it safe for babies and toddlers?

for ages 3 years and older.

We recommend waiting until 3years to allow child's scalp to fully develop. After that, it's perfectly safe for toddlers, children, and adults.

Will it irritate sensitive scalps?

FORHALLE is formulated to be gentle on sensitive scalps. We use only natural ingredients and avoid common irritants. However, we always recommend doing a patch test first:

Patch Test: Apply small amount to inside of wrist, wait 24 hours, check for reaction.

If any irritation occurs, discontinue use.


Can adults use it too?

Yes! That's the whole point.

FORHALLE was designed as a family product, gentle enough for kids, effective enough for adults. One butter, whole family. Parents report excellent results on their own curls, especially those with dry, damaged, or chemically-treated hair.

 


💇 HAIR TYPE QUESTIONS

What hair types does it work for?

FORHALLE works on all curl types:

  • Type 2 (Wavy): 2A, 2B, 2C
  • Type 3 (Curly): 3A, 3B, 3C
  • Type 4 (Coily/Kinky): 4A, 4B, 4C

The key is adjusting the amount you use, finer curls need less, thicker coils need more.


Will it weigh down fine curls?

Not when used correctly! For fine/loose curls (2A-2C):

  • Use sparingly (pea to dime size)
  • Apply to damp (not soaking wet) hair
  • Focus on ends, avoid roots
  • May not need to use as frequently

If hair feels heavy, you're using too much. Start small and add more as needed.


Will it be enough for thick 4C hair?

Yes! Our founder's daughter has a 4C texture and achieved excellent results. For thick/tight coils (4A-4C):

  • Use generously (quarter to half-palm size)
  • Apply to soaking wet hair in sections
  • Work through thoroughly with fingers or wide-tooth comb
  • May need more frequent applications

Thicker hair drinks up more product that's normal and expected.

My child has mixed-race hair with multiple textures. Will this work?

Absolutely. Our Challenge participant Maya had mixed textures (looser curls at roots, tighter at ends) and saw excellent results. The butter adapts to different curl patterns—just adjust the amount based on each section's needs.

Can I use it on straight hair?

While FORHALLE is formulated for curly/textured hair, it can be used on straight hair as a deep conditioning treatment. However, it may be too heavy for daily use on straight hair. Start with a very small amount.


🕐 USAGE & APPLICATION

How do I use it?

Three Main Methods:

METHOD 1: Deep Conditioning Treatment (Recommended)

  1. Shampoo hair as normal
  2. Apply FORHALLE generously to damp hair
  3. Detangle with fingers or wide-tooth comb
  4. Leave for 15-30 minutes (can wrap in warm towel) or cover with a plastic hat
  5. Rinse thoroughly without shampoo
  6. Style as usual

METHOD 2: Leave-In Treatment

  1. Apply small amount to damp hair after washing
  2. Work through evenly
  3. Don't rinse out
  4. Air dry or diffuse

METHOD 3: Styling Butter (Refresh)

  1. Warm small amount between palms
  2. Scrunch into dry curls to revive definition
  3. Use throughout the week as needed


How often should I use it?

Recommended frequency based on hair condition:

  • Very dry/damaged hair: 3 times per week as deep treatment
  • Moderately dry hair: 2 times per week as deep treatment
  • Maintenance: 1-2 times per week as deep treatment
  • Daily refresh: Small amount as needed on dry hair

Our 8-Week Challenge participants used it 2-3 times weekly with excellent results.


How much should I use per application?

Depends on hair length, thickness, and texture:

Short hair (chin-length or shorter):

  • Fine curls: Nickel-size amount
  • Thick curls: Quarter-size amount

Medium hair (shoulder-length):

  • Fine curls: Quarter-size amount
  • Thick curls: Half-palm size

Long hair (past shoulders):

  • Fine curls: Half-palm size
  • Thick curls: Full palm size

Remember: You can always add more, but you can't remove excess. Start small!


Should I use it on wet or dry hair?

For deep conditioning: Use on damp hair (after shampooing, towel-dried) For styling/refreshing: Use on dry hair For leave-in treatment: Use on wet or damp hair

The butter works differently depending on application:

  • Wet hair = Maximum moisture absorption
  • Dry hair = Definition and refresh

 

Can I leave it in overnight?

Yes! Many parents apply FORHALLE before bed, cover with a satin bonnet or pillowcase, and rinse in the morning. This "overnight deep conditioning" works beautifully for severely dry hair.

Overnight method:

  1. Apply generously to damp hair
  2. Cover with satin bonnet/scarf
  3. Sleep
  4. Rinse in morning
  5. Style as usual

Do I need to use other products with it?

No! That's the beauty of FORHALLE it's designed to work alone. You don't need a 10-step routine. Just:

  1. Shampoo (your choice)
  2. FORHALLE treatment
  3. Style (optional gel/cream if desired, but not necessary)

Many families report they've eliminated 5-6 products from their routine and use only FORHALLE now.

Can I use it with other products?

Yes, FORHALLE plays well with others. If you have products you love, you can absolutely layer them:

Typical routine:

  1. Shampoo
  2. FORHALLE (rinse out)
  3. Leave-in conditioner (optional)
  4. Curl cream (optional)
  5. Gel (optional)

However, we recommend trying FORHALLE alone first. You might find you don't need anything else!


🛒 PURCHASING & DELIVERY

How much does it cost?

Whipped Blueberry Hydrating Curl Butter (250ml): £24.50

Bundle Options:

  • The Perfect Pair (Butter + Brush): £28.00 (Save £11)
  • Duo Softness(Butter + Scrunchies): £38

 

How long does one jar last?

Depends on hair length, thickness, and usage frequency:

Average lifespan:

  • Short hair, used 2x/week: 3-4 months
  • Medium hair, used 2x/week: 2-3 months
  • Long hair, used 2x/week: 6-8 weeks
  • Very long/thick hair, used 3x/week: 4-6 weeks

All four of our 8-Week Challenge participants used one jar for the entire 8 weeks with product remaining.

 


Do you offer subscriptions or auto-delivery?

Yes! Subscribe and save:

  • 15% off every delivery
  • Choose delivery frequency (every 4, 8, or 12 weeks)
  • Skip or cancel anytime
  • Never run out of your curl care essential

Subscribe & Save 15% →

What's your shipping policy?

UK Shipping:

  • Standard: £3.95 (3-5 business days)
  • Express: £7.95 (1-2 business days)
  • FREE shipping on orders over £50

International Shipping: Currently available to select countries. Rates calculated at checkout.


Do you ship internationally?

Yes we ship worldwide. International shipping options appear at checkout. If your country isn't listed, email us at help@forhalle.co.uk we're always expanding!

 


What's your return policy?

30-Day Money-Back Guarantee

If you're not completely satisfied with FORHALLE, return within 30 days for a full refund even if the jar is partially used.

Why? Because we're confident it works. Our 8-Week Challenge showed 100% satisfaction, but if it doesn't work for you, we want to make it right.

To return:

  1. Email help@forhalle.co.uk
  2. We'll send return instructions
  3. Ship product back
  4. Receive full refund within 7 days

 


🏭 PRODUCTION & BRAND

Where is FORHALLE made?

Hook, Hampshire, United Kingdom

Every jar is handmade in small batches in our production space. We're proudly British-made, supporting local economy and ensuring quality control at every step.


What does "small batch" actually mean?

We whip batches of 20-30 jars at a time (not 1,000+ like mass-market brands). This means:

  • Fresher product (made within weeks of your order)
  • Better quality control (we check every single jar)
  • More attention to detail (handmade, not machine-made)
  • Traceable (we know exactly when your jar was made)


Is FORHALLE vegan?

Yes! All ingredients are plant-based. No animal-derived ingredients, no animal testing.


Is it cruelty-free?

Absolutely. We never test on animals, nor do we work with suppliers who test on animals. FORHALLE is 100% cruelty-free.


What's the shelf life?

Unopened: 12 months from production date (printed on jar) Opened: 6 months

Storage tips:

  • Keep in cool, dry place (away from direct sunlight)
  • Close lid tightly after each use
  • Don't introduce water into jar (use clean, dry hands)
  • Refrigeration not necessary but extends shelf life


Why is it called FORHALLE?

FORHALLE is named after the founder's daughter, Halle - the little girl whose hair struggles inspired the creation of this product. "For Halle" became FORHALLE: for Halle, for families, for everyone with curly hair who deserves gentle, effective care.

 


🔬 TECHNICAL QUESTIONS

What's the difference between a butter, cream, and gel?

Butter (like FORHALLE):

  • Thickest consistency
  • Highest moisture content
  • Best for deep conditioning and very dry hair
  • Provides weight and definition

Cream:

  • Medium consistency
  • Good for styling and light moisture
  • Doesn't provide as much deep conditioning

Gel:

  • Lightweight
  • Provides hold and definition
  • Less moisturizing
  • Creates "cast" that you scrunch out

FORHALLE is a butter, which means maximum moisture, perfect for dry, damaged, or neglected curls.

 


Will it cause build-up?

No! Unlike products with silicones, waxes, or heavy oils, FORHALLE is designed to absorb into hair rather than coat it. However:

To avoid any build-up:

  • Don't use excessive amounts
  • Rinse thoroughly if using as wash-out treatment
  • Clarify hair every 3-4 weeks with clarifying shampoo


Is it water-soluble?

Yes, the formula rinses clean with water. No special shampoo required to remove it (unlike products with silicones that need sulfates to wash out).


Will it stain clothes or pillowcases?

When used as recommended (and allowed to absorb properly), FORHALLE should not stain. However:

  • If using overnight, wrap hair in satin bonnet to protect bedding
  • If using as leave-in on very wet hair, avoid contact with light fabrics until hair dries
  • Any accidental stains wash out with regular laundry detergent

 


🌍 VALUES & ETHICS

Is FORHALLE sustainable?

We're working toward full sustainability:

Currently doing:

  • Small-batch production (reduces waste)
  • Locally made (reduces transport emissions)
  • Minimal packaging
  • Natural, biodegradable ingredients

Working toward:

  • Fully recyclable packaging
  • Carbon-neutral shipping
  • Refill program (in development)


What's your packaging made of?

Our jars are made of recyclable plastic. We're actively researching more sustainable options (glass, bamboo, refillable systems) and will transition as soon as we find solutions that maintain product integrity.

How to recycle:

  1. Empty jar completely
  2. Rinse with warm water
  3. Remove label (compostable)
  4. Recycle with plastics

 


📞 CUSTOMER SERVICE

How do I contact customer service?

Email: hello@forhalle.co.uk
Instagram: @forhall.e (DM us)
Facebook: @forhall.e FORHALLE Families

Response time: Within 24-48 hours (usually faster!)

We read every message personally. You're talking to real people who genuinely care about your curl care journey.

Can I visit your production facility?

We occasionally offer small-group tours and workshops in Hook, Hampshire. If you're interested, email help@forhalle.co.uk with "Tour Request" in the subject line. We'll notify you when the next opening is available.

 

Do you do wholesale or salon partnerships?

Yes! We work with select salons, boutiques, and retailers who align with our values. If you're interested in carrying FORHALLE:

Email: help@forhalle.co.uk
Include: Business name, location, and why FORHALLE fits your clientele


Can I become an affiliate or brand ambassador?

We love working with people who genuinely use and love FORHALLE! Our ambassador program includes:

  • Commission on sales
  • Exclusive discount code for your followers
  • Free products
  • Featured on our social media

Requirements:

  • Must have used FORHALLE (we can tell when people haven't)
  • Authentic love for the product
  • Engaged following (any size—we work with micro-influencers!)

Apply: Email help@forhalle.co.uk with "Ambassador Application" + your social media handles

 


💬 STILL HAVE QUESTIONS?

We're here to help!

Email us at help@forhalle.co.uk with any questions not covered here. We typically respond within 24 hours.

You can also:

  • DM us on Instagram @forhalle
  • Join our Facebook community: FORHALLE Families
  • Read our blog for curl care tips and tutorials

Remember: There are no stupid questions when it comes to curl care. We're here to support your journey!

Shop FORHALLE →
Read Our Story →
View 8-Week Challenge Results →